How to Configure Holiday Time Zone Setting in Ingress

Wednesday, February 26, 2020 TimeTec 0 Comments

Introduction
The Ins and Outs access of the buildings are crucial in ensuring safety, in particular, employee and company assets lost. One of the ways to reduce the risk is by limiting the building access.

For employee access, the time zone can be set for those who are working for a designated time period. For example, if the building has a standard operation hour, the weekday access time of the building can be set from 8.00am to 6.00pm. However, if a public holiday falls on weekdays, the building can still be accessed despite being a public holiday. To better address this concern, the Holiday TimeZone is designed to satisfy a higher security of the building access.

It is easy to establish the holiday time zone in the Ingress software. This software also allows the Time Zone setting to arrange workers by group. Setting the holiday time zone is also possible using the R2 solution, however, the settings for this will require each user to be set one-by-one accordingly. This could become a time-consuming task for big companies that have many workers.

Process 
Define Time Set
1) Access Level > Right Click on the Time Set And Choose Add Holiday Time Zone

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2) In this tip, 3 Holiday time zones will be created to demonstrate how time zone can be adjusted according to the company leave policy
          a) Half Day Morning
          b) Half Day Evening
          c) Full Day

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a) Holiday Time Zone (Half day Morning)
    - 7.00 am to 1.00pm access only

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b) Holiday Time Zone (Half day Evening)
   - 12.00pm to 6.00pm access only

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c) Holiday Time Zone (Full Day)
   - Tick for No access for a full day

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Define Holiday Setting
1) Click Access Level > Holiday Setting > List View > Edit

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2) Add > Toolbar box will pop up > Fill the Holiday name, Holiday Time Zone and Date

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Example
1) New Year Holiday 1st January has been set for Holiday Time Zone (Full Day) - No access for the user has been assigned to this Holiday time zone. (Refer Picture 5)

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2) Another example is to configure the Morning Half day off companies generally provide for if Chinese new year falls on weekdays. The holiday timezone can be set to Half day morning where the access is granted from 0.700am to 1.00pm (refer picture 3)

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3) When the  4th Hari Raya falls on weekdays, relevant employees will be given an evening half day off. The holiday Timezone can be set to half day evening where the access is available from 12.00pm to 6.00pm (refer picture 4)

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4) The list will be displayed in this format after all holidays have been adjusted.

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Define Access Group
1) Access Level > Right Click Access Group > Add Access Group

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2) New Access Group > Edit

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3) Access Control > Add

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 4) Add door

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5) Access Control > Holiday - Change to valid


6) User > Edit > Add - toolbar pop up

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7) Choose User(s) to be assigned to the selected holiday time zone

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Synchronize Device Setting
1) Ingress Icon > Notification > Synchronize Device Setting

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Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at [email protected], we will update it as soon as possible.

How to Enable Attendance Record from Selected Device in TCMS V3 and Ingress

Tuesday, February 25, 2020 TimeTec 0 Comments

Introduction
When dealing with many devices such as Time Attendance and Door Access, TCMS V3/ Ingress software will record every clocking activity of the staff involved. But certain companies want the system to capture the clocking time for attendance from certain devices only.

In order to accomplish that, TCMS V3/ Ingress software provides an option for users to take no account of the clocking activities from other devices that are not set up as the time attendance devices. When you set this option, the attendance sheet will only capture the clocking activities from the selected devices and store in the attendance record.

Process
Therefore, we have prepared a guide for users to enable the attendance record from the selected device. Please follow the quick steps below:

1) Go to Scheduling & Attendance > Clocking Schedule > Add Clocking Schedule > Key in the Schedule ID > Name > Select Work Schedule (Weekly/Flexi/Daily).


2) Set the clocking time for the schedule (In, Break, Resume, Out, OT and Done).


3) Go to Clocking Range > Enable the attendance record from selected devices only > Tick the device name that you want the attendance record to be captured for each column. Please make sure you already add and activate the device in order for the device to appear in the list.



Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at [email protected], we will update it as soon as possible.

Timetec Patrol - How to create the incident list and assign notification recipients to incident

Monday, February 24, 2020 TimeTec 0 Comments

Introduction
Unexpected occasions happen all the time. This happens more frequently to on-duty guards who are assigned to ensure the security of areas of premises. Incidents must be reported to keep a proof of record. Timetec Patrol offers a function for guards to report incidents to the authorities instantaneously and efficiently, attached with photographic evidence, sound recording and more.

Create Incident List
To create a Timetec Patrol incident list, you need to log on into Timetec Patrol > click Routes > click Incidents & Notifications.

Click Incident List > Click the add icon to create incident list

Fill in the name of the incident and decide on the priority incident from low, moderate and high.

After configuration is completed, click on the Update icon to save the settings.

Assign notification recipients to incident 
Click on the Assign Notifications Recipients to Incident tab

Click on the Assign button

Click on the incident created earlier and select which user(s) will receive the notification by ticking the checkbox. Multiple users can be selected.

After configuration is completed, click on the Update button.


Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at [email protected], we will update it as soon as possible.

Weekly-Schedule Configuration for Double Break Time in Ingress or TCMSV3

Friday, February 21, 2020 TimeTec 0 Comments

Introduction
There are many companies that practice double break time and some of their administrators are not familiar on how to configure this schedule in Ingress or TCMSv3. So in this tips, we will provide you the steps that are required to configure it.
Note: For this configuration, the system will begin to calculate overtime immediately after the OUT time. You won’t be able to set the OT to start at a specific time.

Process
1) In the weekly clocking schedule, go to General tab > Edit > Set the “Work time recorded into OT and Done column considered as” option as Work Time > Save.

2) Create the clocking schedule in the Clocking Time tab. If you want to exclude the break time from working hours, tick the “Exclude break time from working hour” option.
Example:
IN - 8:00 AM
1st BREAK - 12:00 PM to 12:45 PM
2nd BREAK - 3:30 PM to 3:45 PM
OUT - 5:30 PM

3) Generate the Attendance Sheet to apply the setting.

Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at [email protected], we will update it as soon as possible.

i-Neighbour / i-Vizit - Blacklist Visitor

Thursday, February 20, 2020 TimeTec 0 Comments

Are visitors creating a mess in your neighbourhood? You can report directly to the security guard or the management office for blacklisting. This action can ensure that the same person will not be permitted into the premises when he or she re-attempts to re-enter your neighbourhood.

However, please do ensure a reasonable excuse is submitted for this action. This is to prevent misunderstandings between visitors, homeowners and the management offices.

A. Who can blacklist a visitor?
Only i-Neighbour system admin have the right to blacklist a visitor. However, the security guard(s) is also eligible to file a report of misbehave visitor(s) using the guardhouse tablet. Upon submission, the system will automatically seek for an approval from the i-neighbour system administrator.

B. How does the system detect if a visitor has been blacklisted?
When the visitor registers at the guardhouse, the security guard will note down the car plate number, the visitor ID and the name. The system will directly recognize a blacklisted visitor based on these details and the security guard will no longer be able to proceed the registration process (Here is a sample of a pop up message indicating that the visitor has been Blacklisted).

C. Can the administrator whitelist the blacklisted visitor?
Yes, as an administrator, he or she can whitelist the blacklisted visitor, depending on the reason given by the security guard when they report a misbehaved visitor. The blacklisted visitor can also go directly to the management office (Accompanied by the security guards) to make a declaration.

D . Steps to blacklist a visitor manually (Admin)
Step 1 - Click Visitor > Blacklisted visitor > Click + Blacklist visitor

Step 2 - Add Name , ID number , Car plate number and the reason for blacklisting.

Step 3 - Blacklisted visitor will be listed here


E. Steps to blacklist a visitor from Visitor Listing / Visitor History Listing (by Admin)
Step 1 - Click Visitor > Visitor Listing > Click tab Visitor Listing or History > Select the person to blacklist > Click View

Step 2 - Click Report Visitor

Step 3 - Add a reason to blacklist > Click report

Step 4 - Click Visitor > Blacklist visitor > View a new added on the list of blacklisted visitor

F. Steps to report misbehaved visitor (by Security guard and approve by Administrator)
Step 1 (Security Guard) - Log into i-Vizit , Click Checked-In Visitor > Select visitor from the current check-in visitor list or from the history list.

Step 2 (Security Guard) - Select the name (click on the visitor name) > Scroll down and click “blacklist”

Step 3 (Security Guard) - Add a reason to complete the blacklisting process > Click Yes after completed

Step 4 (Security Guard) - Successful submitted the blacklist visitor form to the management team

Step 5 (Security Guard) - Click “More” > Select the “Blacklisted” icon to view the pending blacklisted visitors

Step 6 (Administrator) - On the webpage, Click visitor > Blacklisted visitor > A new row of visitor details will be shown on the page with a pending blacklist status

Step 7 (Administrator) - Click View to view the reason and all visitation details

Step 8 (Administrator) - Admin can click on the pending blacklist visitor to make approval or reject to blacklist the report submitted by the security guard

G. Administrator whitelist blacklisted visitor
Step 1 - Click Visitor > Blacklisted visitor

Step 2 - Click View button > Click whitelist

Step 3 - Click Yes to confirm > Done