[I-Neighbour ADMIN GUIDE] How to Change Owner Occupancy Status

Thursday, March 18, 2021 TimeTec 0 Comments



Introduction
Occupancy status determines the legal state of a household regarding the occupancy of their primary residence. Using the i-Neighbour system, administrators can easily differentiate between units rented to tenants and units occupied by owners.

Process

1. From ‘Administrator login’ go-to Community > Manage Unit


2. At the ‘Manage Unit’ tab click ‘View’ at the selected Jalan/Block


3. Each colour represents the difference occupancy status.

    a. Unsold
    b. Owner - The owner can invite family members, friends and domestic workers to use apps
    c. Non-Members - Owners who are not using i-Neighbour apps (Defaulters)
    d. Vacant - Empty unit
    e. Rental - The owner can invite Master Tenants and Tenants

4. Click ‘edit Unit Information’ to change the occupancy status.
Note: To change the occupancy status, the owner must activate the i-Neighbour account before the administrator can change it.


5. At the button page, the administrator can select the new occupancy status for the owner.




6. Once done, the administrator can differentiate unit status easily from ‘Manage Unit’.

If you are still having problems after completing all of the steps stated above, please contact us via [email protected]. 

Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at [email protected], we will update it as soon as possible.

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E-Form - How Owner/Resident Submit and Add an Attachment for i-Neighbour

Thursday, March 18, 2021 TimeTec 0 Comments



Introduction
E-Form is where users can find all the online forms created by the i-Neighbour admin. Unit owner/resident can just  need to select the form the want, fill it up and click submit, and the form will directly be sent to the management team (i-Neighbour admin).

Process

1) At the homepage, press button “More”


2) Under Management, press the E-Form


3) Press this icon, to select available online forms


4) Click the form name to open the selected form


5)Fill in all the details required, then press submit



6)Successfully submitted the form


7) New the submitted form is available in the list.



8) If you want to add attachments such as payment slip, kindly press the submitted form.




9) Press at “Progress update”


10) Press + icon to add attachment



11) Select files to attach, and put some comment , then press submit.


12) Successfully uploaded an attachment.


If you are still having problems after completing all of the steps stated above, please contact us via [email protected]. 

Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at [email protected], we will update it as soon as possible.

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FACE ID 5 TD / FTD Wiring for Access Control

Thursday, March 18, 2021 TimeTec 0 Comments



Introduction
Good news, FingerTec has launched Face ID 5 recently, and the two new models that are equipped with temperature readers are Face ID 5 TD and Face ID 5 FTD that also can be used for building access control.

*Please state in your inquiries before purchasing the Face ID 5 with Access Push to be compatible with our software. This tip will show how the Face ID 5 can function as an access control system for in and out and   pair with our R3c device.

Process

Diagram 1 : Connection of  Face ID 5 with AdapTec Plus & R3c



Diagram 2 : Connection of  Face ID 5 with R3c 

Face ID 5 settings at the device for Access control

Picture 1 : Press Menu Icon


Picture 2 : Select COMM icon


Picture 3 : Select Serial Comm


Picture 4 : Select Serial Port


Picture 5 : Select Master Unit

After setting the Face ID 5 as a Master Unit, the IN and OUT for the device need to be set as to determine either the master will act as the IN device or OUT.


Picture 6: Push menu icon


Picture 7 : Select Access Control


Picture 8: Select the Master device and Slave device for position for ether In or Out


Picture 9 : Master Device select In or Out


Picture 10 : Slave Device select In or Out

Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at [email protected], we will update it as soon as possible.
 
  

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How to Enable Contractor Details Feature for Timetec VMS

Wednesday, March 17, 2021 TimeTec 2 Comments



Introduction
Some companies may require reception to collect different personal information from the contractors apart from the regular visitors. Hence, TimeTec VMS developed a new feature - Contractor Details to cater to this issue. The admin may enable this feature from the Contractor Details settings page and set the contractors' registration form.

Process
A. Setting Up Contractor Details module
1. Login to TimeTec VMS admin account and go to Settings > Visitation Settings



2. In the settings page, go to Contractor Details from the left panel, then enable the Contractor Details feature by clicking on the toggle button on the right panel. If enabled, the toggle will be switched to the right and become green.

3. Click on the Edit icon to edit or add in customized field data.

4. For non-mandatory field data, you may set them to be either Required, Optional or Disabled. Click on + More Custom Field if you wish to add new customized field data.

5. Click on the toggle button to enable the Work Scope. Insert the work scope accordingly and remove any unnecessary work scope.

6. Once done, click on the Save button.

B. Register Walk-In Contractor
1. Once the Contractor Details module has been enabled and set up, you may register walk-in contractors and the details required to be filled when registering will be according to the setting as in the Contractor Details setting. From the Dashboard, click on New Visit to register visitors/contractors.



2. Tap on Contractor for the purpose of visit. Select employee/host name, and select the work scope accordingly.

3. Fill in visitor’s personal information accordingly and submit.

4. Once successfully submitted, a ticket of the visitation containing all the details of the visit will appear. You may click to download the PDF ticket if required.

C. View Contractor Visitation Records
1. To view visitation records of contractors, you may go to the Visitation module, then tap on the Contractors tab.

2.   Click on View for the visitor name and a new window will popup listing the records of visits including past visits if there’s any.



D. Inviting Contractor from Staff Account (Web Portal)
1. From the staff account, in the Dashboard, click on New Invitation.

2. Select Contractor as the purpose of visit, select work scope, visitation type (one time or multiple in-out), Expected arrival, expected departure (for multiple in-out), meeting location.

3. Fill in personal information and click on Invite.

4. Tap on Copy to copy the link to be sent manually to visitors or insert their email to send out the invitation link through email. 

E. Inviting Contractor from Staff Account (Mobile App)
1. Login to TimeTec VMS mobile app using the staff account. Tap on Invitation to invite new visitors.

2. Select Contractor as purpose of visit. Select the work scope. Fill in other details accordingly.

3. Once the details have been filled up completely, tap on Invite.

4. You may share the link to any supported social media platform (e.g. Email, Whatsapp, Telegram, Facebook Messenger, etc.) or insert visitor’s email to send the invitation link to their email.

Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at [email protected], we will update it as soon as possible.

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