Troubleshoot the ‘Total 0 new transaction log(s) downloaded’ Issue for TCMSv3/Ingress

How to Change the Default Logo in Ingress/ TCMS v3 Report

Common Issue on Attendance Sheet Record and How to Fix It - Ingress & TCMSv3 Software

New Health Screening Features In Ingress and TCMSV3 Software

Introduction
Due to the coronavirus COVID-19 outbreak in our country and the world, the subsequent course of action - Movement Control Order (MCO) has been implemented in almost every country. Relating closely to this pandemic issue, we have updated a new feature known as Health Screening in our Ingress and TCMSv3 software. This allows you to record and monitor your employees' body temperature data and keep track of their health statuses.

In this article, we will guide you on activating and using this feature. Plus, to generate a comprehensive health report for the company or for authorities reference. This record of staff body temperature complies with Regulation 11 of the Prevention and Control of Infectious Diseases (No.3) Regulations 2020 in Malaysia. Even though this is not a requirement from the government in other countries, it is a good practise for a company to prevent the spread of coronavirus.

Enable and Activate the Features

1. First of all, to enable this feature you will need to update your Ingress or TCMSv3 software to the latest version ‘Ingress v4.0.0.17’ and ‘TCMSv3 3.0.1.6’. You can download the latest installer file from our FingerTec website using the following link www.fingertec.com/software

2. Once you have updated the software, you can find this new feature under the Monitoring tab > Health Screening. To activate this new feature you will need to get the Licence key by contacting our sales or your local reseller.


How to use the Health Screening Features

1. First, you will need to assign one staff member to perform a body temperature screening before the employee enters the premises.

2. Then, she/he can record all the info in the Ingress or TCMSv3 software by going to Monitoring tab > select Health Screening > Add New Record > select and expand User > Key In the Body Temperature and Remark.


Reporting

There are two types of reports that you can generate from the software. The first type of reports is the Health Screening Report whereas the second type of reports is the Health Screening Summary Report. You can find both reports under the Report tab > Monitoring Analysis.

1. Health Screening Report

2. Health Screening Summary Report


Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at [email protected], we will update it as soon as possible.

How to Enable Attendance Record from Selected Device in TCMS V3 and Ingress

Introduction
When dealing with many devices such as Time Attendance and Door Access, TCMS V3/ Ingress software will record every clocking activity of the staff involved. But certain companies want the system to capture the clocking time for attendance from certain devices only.

In order to accomplish that, TCMS V3/ Ingress software provides an option for users to take no account of the clocking activities from other devices that are not set up as the time attendance devices. When you set this option, the attendance sheet will only capture the clocking activities from the selected devices and store in the attendance record.

Process
Therefore, we have prepared a guide for users to enable the attendance record from the selected device. Please follow the quick steps below:

1) Go to Scheduling & Attendance > Clocking Schedule > Add Clocking Schedule > Key in the Schedule ID > Name > Select Work Schedule (Weekly/Flexi/Daily).


2) Set the clocking time for the schedule (In, Break, Resume, Out, OT and Done).


3) Go to Clocking Range > Enable the attendance record from selected devices only > Tick the device name that you want the attendance record to be captured for each column. Please make sure you already add and activate the device in order for the device to appear in the list.



Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at [email protected], we will update it as soon as possible.

Weekly-Schedule Configuration for Double Break Time in Ingress or TCMSV3

Introduction
There are many companies that practice double break time and some of their administrators are not familiar on how to configure this schedule in Ingress or TCMSv3. So in this tips, we will provide you the steps that are required to configure it.
Note: For this configuration, the system will begin to calculate overtime immediately after the OUT time. You won’t be able to set the OT to start at a specific time.

Process
1) In the weekly clocking schedule, go to General tab > Edit > Set the “Work time recorded into OT and Done column considered as” option as Work Time > Save.

2) Create the clocking schedule in the Clocking Time tab. If you want to exclude the break time from working hours, tick the “Exclude break time from working hour” option.
Example:
IN - 8:00 AM
1st BREAK - 12:00 PM to 12:45 PM
2nd BREAK - 3:30 PM to 3:45 PM
OUT - 5:30 PM

3) Generate the Attendance Sheet to apply the setting.

Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at [email protected], we will update it as soon as possible.

How to use TimeTec TA with Ingress/TCMSv3 Software Concurrently

Introduction
Running multiple systems usually costs too much to the organization. However if you can have the opportunity to run two Time Attendance management system with only 1 cost, you should not miss this.

Depending on the individual purpose, some prefer to use the common way, which is to manage the door access control via Windows PC using Ingress software, and some users would love to experience new technology, accessing time attendance management from cloud based software, TimeTec TA.

Having said that, in this article, we will share on how to utilize TimeTec TA application along with the software Ingress/TCMSv3 concurrently.

Steps
A: Registration TimeTec TA account and installing Ingress/TCMSv3 software

TimeTec TA is the cloud application where user can access it via web browser or mobile apps to capture time attendance and retrieve real-time information from anywhere across the world as long as there is an internet connection. To use it, you must first register your own account and subscribe with minimum cost from below address :
https://www.timetecta.com

Meanwhile, Ingress or TCMSv3 software is a Windows based software that is designed to centralize, store and manage all data extracted from FingerTec terminals. It is free and you can download the Installer file from our Fingertec website below.
https://www.fingertec.com/software/index.html

So once you register TimeTec TA account and installing Ingress/TCMSv3 software, you can follow below process and rule on how to manage these two system on your environment.

Process and Configuration

1. Add and activate the device - First of all please add your FingerTec device on both TimeTec TA application and Ingress/TCMSv3 software. You can refer below guide on how to add your device on both systems.

TimeTec TA
/2015/06/connect-fingertec-terminal-to-timetec.html

Ingress/TCMSv3: Refer page 14-16
../../static/file/SUM-TCMSV3-E.pdf

2. Register User - Once you add the device, you can start to register the user information such as the User ID, Name and verification type (fingerprint, card or password) from the FingerTec terminal. Once complete, you can download all the user information into TimeTec TA and Ingress/TCMSv3 software.

Note: You can also register the User data from TimeTec TA and Ingress/TCMSv3 software, then upload back into the FingerTec terminal.

3. Configure Schedule and Roster – Inside both systems you can start to configure and setup the Clocking Schedule and Group Duty roster for each staff based on your requirement.

4. Download Transaction Log – This is an important step that you need to pay attention. By right, TimeTec TA application will automatically download the transaction log from the terminal in real time basis while for Ingress/TCMSv3 software, you can download the log manually or automatically by configuring the auto download setting (System Setting > System Parameter Setting > Server).

So to ensure you can get all the original log from the terminal on both system, please make sure you do not remove or delete the transaction log inside the terminal unless you have confirmed all the log have been downloaded successfully on both systems.

For TimeTec TA application, DO NOT select option ‘Clear terminal data only’ under Device > Manage Terminal. Refer below picture.


For Ingress/TCMSv3 software DO NOT select option ‘Remove transaction log after download’ when you download the log manually. Refer below picture


If you configure the Ingress/TCMSv3 software with auto download, please DO NOT select option ‘Remove transaction log after download’. Refer below picture.


5. Finally, if you already download all data and transaction log on both system successfully, you can manage your Time Attendance record and generate the Report needed accordingly.

Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at [email protected], we will update it as soon as possible.

TCMSv3 Release Note v3.0.0.11