Introduction
For big companies or manufacturing that have large premises and noisy environments, they require a Public Address system that can deliver loud sound to indicate the transition of shift or break time to the employees. Taking this factor into account, FingerTec provides an external schedule bell option to fulfill this need. To enable this function in Face ID 5 you will need an update tool. 

View the wiring setup at the link below:
/2022/07/face-id-5-external-alarm-wiring-diagram.html 
For the first time setup, please download the tools for External Schedule Bell Setup, available at this link.

 
Introduction
When managing an attendance system, sometimes you might bump into several issues or problems like a corrupted database or table, which can cause the admin unable to view or generate the Attendance record correctly.

In this article we will guide you on how to fix the duplicate record when you generate the Attendance Sheet on Ingress MySQL database.

Problem & Issue
1.  When generating the Attendance Sheet, Ingress system shows a duplicate user with same date and clocking time.

Solution
1.  Please go to the User tab and check the list whether you can find a duplicate user with the same User ID or Name. If you find a duplicate user, please remove this user from the system, then download back from the terminal. After that, re-generate the Attendance Sheet and check the result.

2. If the problem persists, please go to the next step by closing the program and open the MySQL manager tools program.

3. If you do not have this MySQL manager tools program, you can download from the link below.

4. Open the SQLyog program and reconnect to the Ingress database. Under Ingress database you need to open Attendance table > right click > select More Table Operation > select Truncate table > Yes.

 
5.  By truncating the Attendance table, you have removed all generated Attendance records from the Ingress system.

6. Close SQLyog manager tools, then run Ingress DB Installer. Run all 3 steps (Test Connection, Update Connection and Upgrade Database)

                                            
7. Close Ingress DB Installer, then run Ingress program. Open Attendance tab > select Attendance Sheet > select Generate > select All User and Date Range > Generate.

 
8. Once completed, check the Attendance records. You can see the duplicate problem has been resolved.
 
Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at [email protected], we will update it as soon as possible.

Companies in general, receive multiple deliveries in a day. Companies may require their receptionist to collect personal information from the delivery personnel before admitting them into the premises. For this purpose, TimeTec VMS has introduced a new module called Delivery. This article will demonstrate how to enable the Delivery module to cater for delivery personnel registration.

Process
1. Login as Master Admin to TimeTec VMS web portal. Go to Settings > Visitation Settings

2. Enable the Delivery Settings toggle button.

3. Click on the Edit button to edit or add in courier provider names.

4. Edit or add accordingly, then Save.

5. Scroll down to configure the Location Name. Click on the Edit button to edit or add the location and assign staff.

6. You may click on the Add (+) button to add a new location, rename the location and assign staff accordingly. Each location can be assigned with three staff members. The assigned staff will receive a notification each time the delivery is registered to their location.

7. Once the Delivery module has been enabled, when registering walk-in visitors, there will be a separate tab for visitation (normal visit for meeting, contractor, others) and delivery. Click on the Deliver tab and the +Delivery button to register a delivery visitor.

8. Select Courier name and location. Click on Add delivery location if the delivery to be made at multiple locations within the premise. Then click on Next to proceed with the registration.

9. Insert visitor information and then Next.

10. A success registration message will popup as below when the registration is completed. You may register more visitors, view and print the visitation ticket if required, or close the success message popup screen.

Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at [email protected], we will update it as soon as possible.